The AI receptionist for pest control companies with gloves on and phones in the truck
Nobody waits a day to deal with a wasp nest over the front door. Gwen answers every call you can't, asks what the pest is and where, and sends you the request so you call back already knowing the job.
$297 a monthNo setup feeCancel anytime
What Gwen does with each kind of call
Safety comes first on anything dangerous. Everything else gets booked the way you'd book it yourself.
UrgentStung and having trouble breathing
Safety comes first: she tells the caller to call 911 now. Then she takes a callback number for you.
UrgentWasps, hornets or bees near a door
She tells the caller to keep people and pets away from the nest and not to disturb it, takes the address and marks it urgent.
UrgentRodents in the kitchen
She asks where they were seen and for how long, and flags it for a quick callback.
RoutineBed bugs
She asks which rooms, whether it's a home or a rental, and the best time for an inspection.
RoutineAnts, roaches and spiders
She takes the pest, the rooms and how long it's been happening, and books a visit for you to confirm.
RoutineRecurring service
She asks how often the caller wants service and the best day, and passes it to you.
A call Gwen answers while you're on a job
Every request lands in your email with the full conversation, so you call back already knowing the address, the problem and how urgent it is.
What she asks every caller
- Name, address and the best number to call back
- What pest, where, and since when
- Whether anyone in the home is allergic to stings
- Whether there are kids or pets in the home
- A preferred time, if it isn't urgent
GwenThanks for calling Greenline Pest Control. This is Gwen, the AI assistant, and this call is recorded so the team can follow up. How can I help?
CallerThere's a big wasp nest right above my front door and my son is allergic.
GwenPlease keep everyone away from the nest and use another door for now. If anyone is stung and has trouble breathing, call 911 right away. What's the address?
Caller15 Maple Drive.
GwenThanks. I've marked this urgent and noted the allergy for the team. What's the best number to reach you?
Careful with your name
Gwen only says what your website says. When she doesn't know, she hands the question to you instead of guessing.
- Tell a caller to spray, remove or treat anything themselves.
- Recommend a product or chemical.
- Quote treatment prices unless they're on your website.
- Promise an arrival time.
Your phone still rings first
You keep your number. Turn on forwarding for the calls you don't pick up, and only those go to Gwen. Our call forwarding guides show the steps for mobile carriers, business phone apps and landlines.
Hear Gwen answer as your company
Send us your website and we'll build a free, private demo trained on your own pages. Try it like a customer would and see what lands in your inbox.
$297 a month after that, no setup fee, cancel anytime.
Questions from pest control companies
What if someone is stung and reacting?
She tells the caller to call 911 right away, then takes a callback number and marks the request urgent.
Will she tell callers how to get rid of the pests themselves?
No. She never recommends products or treatments. She takes the details and sends you the job.
Will she quote prices?
Only if the price is printed on your website. Otherwise she says the technician will go over pricing and takes the request.
Does she speak Spanish?
Yes. She switches to Spanish the moment the caller does and sends you the request in English.