Meet Gwen. She answers your phone while you're under a sink.
Every call you can't pick up is a job that goes to the next plumber on Google. Gwen learns your business from your own website, answers when you're busy, driving or closed, calms down the emergencies and sends you every request with the whole conversation. She tells every caller up front that she's an AI.
$297 a monthNo setup feeCancel anytime
GwenThanks for calling Rivera Plumbing. This is Gwen, the AI assistant, and this call is recorded so the team can follow up. How can I help?
CallerMy water heater is leaking all over the garage.
GwenLet's stop the water first: turn off the cold water valve on the pipe above the heater. Can I get your name, address and the best number to call you back?
CallerMike, 412 Elm Street, this number.
GwenGot it, Mike. I've marked this urgent and sent it to the team right now.
- Trained on your own website
- Answers 24/7, nights and weekends
- English and Spanish
- Keep your current phone number
Built for the trades that get calls at the worst times
Gwen knows the difference between a dripping faucet and a burst pipe, a noisy furnace and a carbon monoxide alarm. Each trade gets its own emergency rules.
Plumbers
Leaks, burst pipes, backed-up drains and no hot water, sorted by urgency.
Gwen for plumbersHVAC
No heat, no AC and carbon monoxide alarms, with safety steps first.
Gwen for HVACRoofers
Storm damage and active leaks at night, inspections and estimates by day.
Gwen for roofersElectricians
Sparks, burning smells and outages handled safely, routine jobs booked.
Gwen for electriciansA front desk that never takes a day off
Gwen handles the calls you'd answer yourself if you had a free hand, and she only says what your business actually says.
Answers from your website
Services, hours, service area and the policies you publish. If your site doesn't say it, she passes the question to your team instead of guessing.
Spots emergencies
She tells callers to shut off the water, or to leave the home and call 911 or the gas company if they smell gas, then marks the request urgent.
Sends you the job
Name, address, problem, preferred time and callback number, emailed to you with the full conversation so you can call back ready.
English and Spanish
She switches to Spanish the moment your customer does, so no caller hangs up confused.
Your name stays safe with her
Gwen is built to be careful. She'd rather hand a question to you than say something your business didn't say.
- Quote prices you haven't published.
- Promise arrival times.
- Pretend to be a person. She says she's an AI in her first sentence and every time someone asks.
- Make up warranties, discounts or licenses.
Live in a day, with no call to sit through
- Try your demo.We build Gwen from the public pages of your website, so she already knows your services.
- Start your plan.Sign up online in a couple of minutes. No sales call.
- Confirm the details.A short form: services, hours, service area and anything she must never say.
- Go live.Forward the calls you miss to Gwen and add her to your website with one line of code. You keep your number.
- Get the jobs.Every request lands in your email with the full conversation.
Hear Gwen answer as your company
Send us your website and we'll build a free, private demo of Gwen trained on your own pages. Try it like a customer would: ask about a leak, your hours or your service area, then book a job.
hello@gwenanswers.com. We only read the public pages of your site, and we use your email to send the demo link and nothing else.
One plan, everything included
$297 a month
No setup fee. No contract. Cancel anytime.
- Receptionist trained on your own website
- Answers when you're busy, driving or closed
- Spots emergencies and gives basic safety steps
- Every request emailed to you with the full conversation
- English and Spanish
- Updated when your website changes
- Keep your current number: missed calls forward to Gwen
Billed monthly until you cancel. Cancel anytime online; service runs to the end of the month you paid for.
Before you ask
Do I have to change my phone number or my website?
No. You keep your number and turn on call forwarding for the calls you don't pick up. Website chat is one line of code, or we send instructions for your web person.
What if a customer asks for a price?
Gwen only gives prices that are printed on your website. Otherwise she says the technician will go over pricing and takes the request.
What happens with an emergency at night?
She tells the caller to shut off the water, or to leave the home if they smell gas, marks the request urgent and sends it to you right away. She follows the emergency hours you set.
Do callers know it's an AI, and are calls recorded?
Yes. Gwen says so in her first sentence, and she tells callers the call is recorded so your team can follow up. Anyone who doesn't want to be recorded can leave a number for a callback.
Can I change what she says?
Yes. You confirm your services, hours, service area and anything she must never say, and you can change them anytime.
How do I cancel?
Online, anytime. Service runs to the end of the month you paid for, then you turn off call forwarding on your phone.
What are missed calls costing you?
Put in your own numbers and see what a month of unanswered calls is worth to your business.
Open the calculator GuidesForward only the calls you miss
Step-by-step instructions for Verizon, AT&T, T-Mobile, iPhone and Android, so your phone still rings first.
Read the guides