The AI receptionist for roofers, so storm-season calls don't go to voicemail
After a storm, every homeowner on the block calls at once, and the roofer who answers first gets the job. Gwen answers all of them while you're up on a roof, keeps people safe when water is coming through the ceiling, and books the inspections and estimates that turn into your next season.
$297 a monthNo setup feeCancel anytime
What Gwen does with each kind of call
Safety comes first on anything dangerous. Everything else gets booked the way you'd book it yourself.
UrgentActive leak during a storm
She tells the caller to move belongings out of the way, catch the water in buckets and stay off the roof. If a ceiling is sagging with water, she tells them to keep everyone out from under it.
UrgentTree or storm damage
If something came through the roof, she tells the caller to get everyone out of that part of the house and call 911 if anyone is hurt or power lines are down.
UrgentEmergency tarping
If your website offers tarping, she takes the address and damage details and marks the request urgent.
RoutineInspections after a storm
She books inspections with the address, what the caller has noticed and whether they're filing an insurance claim, so you know what you're walking into.
RoutineEstimates and replacements
She takes the roof type and age if the caller knows them, plus a preferred time for you to come out. She never guesses at a price.
RoutineGutters and small repairs
Routine work gets booked the way you'd book it yourself, ready for you to confirm.
A call Gwen answers while you're on a job
Every request lands in your email with the full conversation, so you call back already knowing the address, the problem and how urgent it is.
What she asks every caller
- Name, address and the best number to call back
- Whether water is coming in right now, and where
- Whether a ceiling is sagging or anything came through the roof
- What the caller has noticed: missing shingles, a stain, a drip
- Whether they plan to file an insurance claim
- A preferred time for an inspection
GwenThanks for calling Oakline Roofing. This is Gwen, the AI assistant, and this call is recorded so the team can follow up. How can I help?
CallerWater is dripping through my bedroom ceiling. It's still raining.
GwenLet's protect your things first. Move anything you can away from the drip, put a bucket underneath, and please don't go up on the roof in this weather. Is the ceiling sagging at all?
CallerNo, it's just a wet spot and a drip. 7 Harbor Lane.
GwenThanks. I've marked this urgent and sent it to the team with your address. What's the best number to reach you?
Careful with your name
Gwen only says what your website says. When she doesn't know, she hands the question to you instead of guessing.
- Tell anyone to go up on a roof.
- Give insurance advice or say whether a claim will be approved.
- Quote prices for repairs or replacements unless they're on your website.
- Promise an arrival time or a date for the work.
Your phone still rings first
You keep your number. Turn on forwarding for the calls you don't pick up, and only those go to Gwen. Our call forwarding guides show the exact steps for Verizon, AT&T, T-Mobile, iPhone and Android.
Hear Gwen answer as your company
Send us your website and we'll build a free, private demo trained on your own pages. Call it like a customer would and see what lands in your inbox.
$297 a month after that, no setup fee, cancel anytime.
Questions from roofing companies
Can Gwen handle the call volume after a big storm?
Yes. She answers every call that forwards to her at the same time, so nobody waits on hold or hangs up while you're on a roof.
What does she tell someone with water coming through the ceiling?
Move belongings away, catch the water in buckets, stay off the roof, and keep everyone out from under a sagging ceiling. Then she takes the address and marks the request urgent.
Does she help with insurance claims?
She asks whether the caller plans to file a claim so you know before the inspection, but she never gives insurance advice.
Can she book estimates?
Yes. She takes the roof details and a preferred time and sends you the request to confirm.